Privacy Policy

Booking Policy for Redhawk Handyman Services

NOTE: Appointment Bookings are currently only available for Residential Furniture Assembly or Fitness Equipment Assembly). All other requests should contact us for a free estimate.

Appointment Scheduling

• Appointments can be scheduled up to 31 days in advance
• Minimum 24-hour notice required for all bookings
• At least 1 adult tenant or person of the age of 18 or older must be present onsite for the scheduled appointment (for property access and instructions)
• Emergency same-day appointments may be available (subject to $35 rush fee) but not through the booking feature
• Service area limited to Oklahoma City and surrounding areas within 35 miles (including Norman, OK, Moore, OK, Edmond, OK and more)

Appointment Duration

• Standard furniture assembly (indoor or outdoor) and/or fitness equipment assembly appointments are scheduled in 2-hour blocks by default, however this can fluctuate based on the quantity of items being assembled and/or complexity, possible delays, and/or other onsite changes.
• Complex multi-station equipment usually will require longer appointments
• More detailed duration estimates can be confirmed after equipment details are provided (prior to appointment)

Preparation Requirements

• All furntiure/equipment must be on-site and in original packaging with instruction manual
• Clear access path to assembly location required
• Assembly area must have adequate space (minimum 1ft clearance around final equipment dimensions)
• Customer responsible for ensuring all parts, hardware, and instructions are present before appointment

Cancellations & Rescheduling

• Free cancellation or rescheduling with at least 24 hours' notice
• Rescheduling allowed twice per booking at no additional cost
• Cancellations with less than 24 hours' notice will forfeit the $50 deposit
• No-shows will forfeit the entire $50 deposit

Payment Information

• Flat deposit of $50 is required at time of booking for an appointment
• Balance due upon completion of assembly services
• Accepted payment methods: Credit/debit cards, cash, Cashapp, Venmo, Stripe, Square, Paypal, Goldbacks.
• Invoices and receipts available upon request

$50 Booking Deposit

• Apply to each furniture and fitness equipment assembly booking appointment
• It will be credited toward the final service cost (example: Treadmill assembly of $120 - $50 prepaid deposit = $70 final due upon completion)
• Serve as a minimum cancellation fee (retained if cancelled within 24 hours or No Shows)
• The booking fee is non-refundable within 24 hours of the scheduled appointment

Additional Notes

• Prices quoted are for assembly services only and do not include equipment moving/relocation via a motor vehicle, or beyond 20 feet of setup location.
• Additional fees may apply if parts are missing or if assembly area is not prepared
• We reserve the right to refuse service if safety concerns are identified

By confirming your booking, you acknowledge that you have read and agree to these policies. For questions or special requests, please contact us directly at (405) 215-9229.

Questions or Concerns? Contact Us via below:

Email: bryan@redhawkhandyman.com

Phone: (405) 215-9229

Address: Norman, OK 73072